Terms of rental



7 - PAYMENT

7-1 Booking
The reservation will be confirmed when the tenant will be sent to The company L'Eden d'Eole a deposit of 30% of the total amount of the lease by CB, Bank check payable to L'EDEN D'EOLE - MARINELAND and a signed contract before the date which is stated on it.

Balance 7-2
The balance of the rental will be settled (Check, Cash or Traveler's Checks) when handed the keys to the accommodation.

8 - CANCELLATION POLICY

All cancellations must be notified by mail or letter and generates a retention rate of 50 € for fees.

8-1 Cancellation notified at least 30 days before taking possession of the rental:
The deposit is refunded to the tenant, net of fees above

8-2 Cancellation notified between 29 and 15 days before taking possession of the rental:
The deposit, less the fees mentioned above, generates a credit note used a similar provision in our resort. That during the 12 months following the date of booking. Beyond this period, will have more value and the deposit is retained by the company.

8-3 Cancellation notified between 14 and 7 days before taking possession of the rental:
The deposit is retained by our company.

8-4 Cancellation notified less than 7 days before taking possession of the rental:
The deposit is retained by the company, who reserves the right to claim the balance of the lease.

8-5 Interruption by the client:
In case of interruption of stay by the customer, there will be no refund. Once the tenant leaves the accommodation becomes available for the facility.

9 - INSURANCE

The company L'Eden d'Eole - Marineland attracts the attention of its customers, the opportunity to purchase an insurance contract covering the consequences of a cancellation due to certain causes, as well as insurance for their belongings. Indeed, personal belongings of tenants can be covered by homeowner's insurance

10 - ACTION

Failing amicable agreement with the management of the institution, any claim must be addressed to the company L'Eden d'Eole - - Marineland by registered letter with acknowledgment of receipt no later than eight days after the end of the stay.
Any dispute regarding the description or inventory can be submitted to the management of the institution, beyond the third day of occupancy.
Failing agreement between the parties, exclusive allocation is made to the Tribunal de Commerce de Pointe-à-Pitre.

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